Your Project Consultation

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About . . .

You are welcome to visit us any time. A Project Consultation, however, allows us to give you our full attention and is recommended when your project encompasses a complete bathroom or more. Our consultative sales approach gives us an opportunity to get to know you and your project while you get to test our knowledge and hear our ideas.

Before . . .

It’s helpful to gather together pictures that illustrate your design style and color preferences to bring with you.  Also bring a list of items needed, room plans with measurements, and a budget.  Knowing your budget or allowances from your contractor or plumber will help us to help you find the product balance that best meets your style and financial expectations.  Before your appointment discuss with your builder, contractor, designer or plumber who will be purchasing your new products so that we can accurately quote best prices to the correct person or company.  Don’t forget to look at our Bath and Kitchen Inspiration pages.  And, bring your questions — we consider every question an opportunity to earn your business!

During . . .

We will listen to your dreams, wants, and needs. We’ll help you sort through plumbing options based upon your style preferences, room dimensions, and budget. We’ll talk about showering valves, whirlpool systems, toilet flushing mechanics, faucet finishes, vanity cabinet heights, kitchen sink materials and much more. We’ll address any other questions you may have. Please keep in mind that appointments can take a couple of hours depending upon the size and complexity of your project.

After . . .

There might be some follow-up questions that need answering before we can complete your Customized Proposal & Quote Package. Once complete, we’ll email it to you or your contractor/plumber (usually within 2 – 3 business days). Please call, email, or stop by again with any questions or concerns you may have. We’ll also give you a call or send you an email to follow-up so that we can get everything just right. It’s not unusual for a quote to need one or two revisions. Please remember that your Quote is not an Order. When you are ready to order, we’ll ask you or your contractor/plumber to sign-off on your Quote with a final review together.

We look forward to your visit and appreciate every opportunity to earn your business.

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